
Frequently Asked Questions
We put together a list of our supporters' most frequently asked questions! For additional assistance, please contact us
Product & Certificate
Please follow our easy wearing guide.
You can dedicate your Tree Certificate by upgrading to the exclusive version.
Your regular Tree Certificate can also be changed by simply contacting us after placing your order.
Orders
Getting excited about your TeamPlanting jewelry you have coming in the mail? Track your package via our order status page.
TeamPlanting jewelry is being shipped from overseas via carbon-neutral shipping, for environmental responsibility.
Patience pays off for the planet 🍃❤️
Shipping times are as follows:
United States: 9-14 business days
Rest of the world: 14-25 business days
For immediate support, email us at Support@teamplanting.com or select support on our contact form. A member of our team will respond within 24 hours.
All of TeamPlanting jewelry items are made from minerals formed deep within the earth and are made with environmentally-conscious materials. Our nature-first mentality means we're working with natural, recycled, and reclaimed materials and helping preserve the delicate ecosystems all around our precious planet.
Definitely! You can check out using PayPal or a credit card, and the amount in USD will be converted from your local currency. All our agreements with our reforestation partners are in US dollars, making it easy to ensure we can deliver one tree for one bracelet.
Worldwide shipping is available! We are dedicated to making reforestation easier for individuals and businesses worldwide, helping create a healthier climate, protecting habitats, and making a positive impact on the environment. All by planting trees!
About & Mission
We are dedicated to making reforestation easier for individuals and businesses worldwide, helping create a healthier climate, protecting habitats, and making a positive impact on the environment. All by planting trees!
TeamPlanting is proud to work with the leading reforestation projects, nonprofits and partners who are environmentally aware. Our bracelets are made with natural, recycled, and reclaimed materials and help preserve the delicate ecosystems all around our precious planet.
Well, the change starts with you- for every purchase, one tree will be planted in a forest of high need around the globe. Simple as that! The funds go to our reforestation partners based in a variety of forests on public and private lands in areas of great need.
Sure! Your purchase gains you a lifetime access to our TreeLocator™ where you will be able to track your impact and explore the data behind your trees. Use your personal certificate number to get information about your assigned tree restoration planting site, its statistics and current plans.
For immediate support, email us at Support@teamplanting.com or select support on our contact form. A member of our team will respond within 24 hours.