Frequently Asked Questions

We put together a list of our supporters' most frequently asked questions! For additional assistance, please contact us

Product & Certificate

Please follow our easy wearing guide.

You can dedicate your certificate by upgrading to the exclusive version.

Your regular crtificate can also be changed by simply contacting us after placing your order.

Orders

Getting excited about your TeamPlanting jewelry you have coming in the mail? Track your package via our order status page.

We prioritize carbon-neutral shipping options as they are important to our¬†environmental responsibility valuesūüćɂ̧ԳŹ
Patience pays off for the planet. 

Shipping times are as follows:
United States: 9-14 business days
Rest of the world: 14-25 business days

For immediate support, email us at Support@teamplanting.com or select support on our contact form. A member of our team will respond within 24 hours.

All of TeamPlanting jewelry items are made from minerals formed deep within the earth and are made with environmentally-conscious materials. Our nature-first mentality means we're working with natural, recycled, and reclaimed materials and helping preserve the delicate ecosystems all around our precious planet.

Definitely! You can check out using PayPal or a credit card, and the amount in USD will be converted from your local currency. All our agreements with our reforestation partners are in US dollars, making it easy to ensure we can deliver one tree for one bracelet. 

Worldwide shipping is available! We are dedicated to making reforestation easier for individuals and businesses worldwide, helping create a healthier climate, protecting habitats, and making a positive impact on the environment.

About & Mission

We design eco-friendly jewelry that sparks conversations and promotes biodiversity. Our creations, meticulously fashioned from natural, recycled, and reclaimed materials, not only elevate aesthetics but also contribute to the preservation of our delicate ecosystems.

Each purchase contributes to nature conservation, revealing the forests and wildlife you're helping to support. Explore actual photos, inspiring stories, and latest updates on your environmental footprint!

Together, we can create a future where humans and the environment can thrive together.

Well, the change starts with you! Through your purchase, you support reforestation projects, habitat restoration, wildlife protecting and recovery of areas damaged by forest fires.

We are proud of teaming up with some of the best non-profit organizations. By collaborating in a mutually beneficial manner, we reinforce our shared values that align seamlessly with the mission of these organizations. We eagerly anticipate working closely together, hand in hand, to cultivate a greener, more sustainable future for all.

Sure! Each purchase reveals the real forests and wildlife you're helping to support. Explore actual photos, inspiring stories, and latest updates with the TeamPlanting Track app.

For immediate support, email us at Support@teamplanting.com or select support on our contact form. A member of our team will respond within 24 hours.